EMIS Health Integration

The EMIS Health integration works both on our Mitel and Hosted telephone platforms, making it a versatile application for clinical surgeries around the country.

If you're interested in how the EMIS integration can help your medical practice, read more information below or contact us directly to discuss your requirements.

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Increase Efficiency

Reduce call handling times by on average 30 seconds. EMIS Integration enables practice staff to offer an enhanced patient service and better performance.

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Patient Record Screen Pop

When the telephone rings a discrete on-screen display pops up showing the caller’s number, name, as well as Address Book / EMIS information. This is before the call is answered.

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Save Time

Deal with more patient communication with the same number of staff. EMIS Integration will also assist in improving your QoF performance.

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About EMIS Health Integration

The EMIS Health integration for both Mitel and hosted telephone systems allows medical practices to be more efficient within the business by saving time and records calls.

 

EMIS Health saves time for medical practices by allowing the admin or call-taker to view screen pops as a patient calls into the practice with the patients records.

 

Furthermore, the integration can records patient calls for future, easy to use viewing within the EMIS platform.

 

Why Use EMIS Health Integration

With inbound calls a discrete on-screen display shows the patient’s name and regular doctor along with the ability to launch the medical record for the caller in a single click. This facility alone could save up to 20 seconds handling time per call.

 

The EMIS Dashboard shows bespoke alert notes and the contact history of previous communication between the practice and patient.

 

Furthermore, EMIS's integration with the telephone system enables practices to capture new contact numbers for patients and their relatives with resulting cost and operational benefits for the practice.

Everything You Need To Know

Record Calls

All telephone calls are recorded as encrypted files and can be searched for and played back via a web interface. This facility enables the practice to easily review any calls to or from patients.

Popup Screen

When the telephone rings a discrete on-screen display pops up showing the caller’s number, name, as well as Address Book / EMIS information. This is before the call is answered.

Display Dashboard

When the call is answered the Patient Connect Dashboard is displayed showing additional EMIS information for the caller, bespoke notes and the “Contact History” of previous communication with the surgery.

Display EMIS Record Card

A single click of the “EMIS” button on the Patient Connect Dashboard and the active patient is changed to the caller and the EMIS Record Card displayed.

Click to Dial

Dial EMIS and other contacts directly from the screen by simply clicking the selected contact. Add notes to call, send SMS texts, or email for a complete outbound communication system

More Information About EMIS Integration

Can't find what you're looking for in our EMIS Integration; "everything you need to know" section?

 

Read the official brochure for the EMIS Integration.

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View More Telephone System Products

View more of T2K's range of available bolt-on products for all telephone systems from Call Recording, Call Management and Desktop PC Integration.

EMIS Integration With Mitel Phones

Does It Fit Your Business?

Today your receptionists answer the call and then search for the correct patient record on the EMIS application – the Mitel EMIS integration does this for them – so now when the phone rings, the telephone number of the patient calling will be passed to the EMIS application and if that number is recognised the Patients details will ‘Pop’ onto the receptionists screen.

If a member of the surgery staff is viewing a patient record where their telephone number is displayed the Mitel application enables ‘highlight and dial‘, which calls the Patient with the click of a mouse.

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    Your Business Makes Our Business

    We're passionate about what we do, and your business is our priority - without it we don't have one. That's why we only fit the most up-to-date equipment at the best price possible for you. All of this, paired with the best support we can provide. You could consider us geeks when it comes to telecoms systems.

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    Only The Most Qualified For The Task

    All of our engineers have the correct Mitel and Gamma Horizon accreditations to install and support your system. You should be safe in the knowledge that any support you receive will be the best at all times.

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    We operate with the philosophy; two ears one mouth. Listening to your needs and requests first, then advising from our experience and expertise, taking into consideration your budget and requirements to provide you with the perfect telephone system for your business. 

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    We take care of it all from start to finish, no matter what telephone system you require. We supply, Install and maintain all of our systems. Giving you that priceless peace of mind that there won't be too many cooks involved into the mix. 

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    A Genuine Value-For-Money Service

    Quality is key to a long lasting telephone system. Regular maintenance and well-sourced, up to date products, are at the forefront of our business. With that in mind, you can be rest assured that your spend becomes an investment into a properly working, long lasting system that will serve you for years to come.

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    We take pride in our work, carrying out installs as if they were our own property. If you’re not satisfied with any aspect of the work carried out, we're not either. We try, where possible, to make the system as unobtrusive to your office decor as possible; concealing cabling, holes or system components along the way.

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Contact Us

Here at T2K, we believe that there is no question too big or too small. Whatever your enquiry may be, from pre-sales, support and costs of products, we can help you every step of the way.

 

Please use our contact form to contact us. We aim to get back to you within 24h, although this will probably be quicker.

 

If you're a little bit form-shy, give us a call. Our friendly and helpful engineers or pre-sales team will do everything they can to make sure you get the help and support you need with every phone call you give us.

 

Call now on 0808 202 3200.