T2K Telecoms Maintenance

Relax in the knowledge that should the unthinkable happen, and you have a telephone system failure, we'll be there for you to get you communicating again as soon as possible.

T2K understands that your communications systems are paramount to the operation of your business. We appreciate the effect on business if your systems were down for a substantial period of time.

Once a solution has been implemented we pride ourselves on providing ongoing maintenance support which is second to none. With our dedicated team of highly skilled, fully trained staff, you can be assured that we are there when you need us, to ensure your business continuity.

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UK Wide Maintenance

T2K provides UK wide Maintenance. We have many remote offices with a wide range of engineers on the road everyday. One will most likely always be close-by.

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In Telecoms Since 1991

T2K has been active in the telecoms industry since 1991. This should keep your mind at rest in the knowledge that any support you receive is experienced and professional.

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Remote Diagnostics

We can keep an eye on your telecoms remotely, and more times than not, can spot problems before they occur and fix them remotely.

Looking For Telecoms Specialists? Contact Us Today.

T2K Telecoms Maintenance

Our Fully Managed Maintenance packages provide you with unlimited access to our dedicated Support UK based help-desk, a complete system heath check, proactive support and technology consulting.

 

Whilst we focus on quality of service, our experience with Mitel systems and applications means that a high percentage of support calls can be resolved remotely, enabling us to offer highly competitive pricing for Mitel maintenance services. In the rare case we cannot resolve the issue remotely we will dispatch a fully accredited Mitel or hosted telephone engineer from our nearest base.

 

We provide expert Support for all Mitel systems to companies across a wide range of industries and are particularly experienced at providing Support to companies in the Call Centre, Healthcare and Professional Services sectors.

 

We'll assign you a dedicated account manager who will provide you with technology consulting and help to improve the strategy behind your business communications solution.

Whether you are looking for the standard 9 – 5, Monday to Friday maintenance contract or bespoke 24/7 contract T2K can provide a telephone system maintenance contract to suit any requirement.

If you would like to compare the cost of your existing maintenance contract or have any special requirements, please contact us today on 0808 202 3200 for a quote. Alternatively you can chat to one of our online advisers now via livechat at the bottom right of your screen.

5 Reasons For Switching To T2K

  • Professional Support

    UK based expert Mitel engineers provide remote & onsite support whenever you need it.

  • High Productivity

    Disruption is avoided through proactive monitoring & maintenance of your communication systems.

  • Technology Consulting

    A tailored telephony solution enables you to achieve your company goals and targets.

  • Strategy & Budget Planning

    5 year communications roadmap & budget projections devised by your dedicated account manager.

  • Industry Prowess

    Track record of supporting all industry sectors, reducing risk and downtime to businesses.

FAQ's

You Did Not Originally Install Our System, Can You Still Maintain It?

The simple answer is - yes of course we can! If you're looking for someone to maintain your current system, call us directly on 0808 202 3200.

What Is Typical Call-Out Time?

T2K aim to have any issues resolved within a maximum of 24h if it requires a call-out. However in many cases, issues can be resolved remotely almost instantly.

Do You Cover Handsets & Peripherals?

We offer multiple options when it comes to handset maintenance. We would recommend you contact us via livechat (bottom right of your screen) or call us directly on 01202 895 111 to discuss this further.

Additional Maintenance Information

If our FAQ's section hasn't answered your questions, we would strongly recommend that you contact our team via livechat (bottom right of your screen: Mon - Fri: 8.30 - 17.00) or call us directly on 0808 202 3200 for helpful and friendly advice. 

Our Core Values

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    Your Business Makes Our Business

    We're passionate about what we do, and your business is our priority - without it we don't have one. That's why we only fit the most up-to-date equipment at the best price possible for you. All of this, paired with the best support we can provide. You could consider us geeks when it comes to telecoms systems.

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    Only The Most Qualified For The Task

    All of our engineers have the correct Mitel and Gamma Horizon accreditation to install and support your system. Knowing this, you should be safe in the knowledge that any support you receive will be the best at all times.

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    Two Ears, One Mouth

    We operate with the philosophy; two ears one mouth. Listening to your needs and requests first, then advising from our experience and expertise, taking into consideration your budget and requirements to provide you with the perfect telephone system for your business. 

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    The Full Package In One Place

    We take care of it all from start to finish, no matter what telephone system you require. We supply, Install and maintain all of our systems. Giving you that priceless peace of mind that there won't be too many cooks involved into the mix. 

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    A Genuine Value-For-Money Service

    Quality is key to a long lasting telephone system. Regular maintenance and well-sourced, up to date products, are at the forefront of our business. With that in mind, you can be rest assured that your spend becomes an investment into a properly working, long lasting system that will serve you for years to come.

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    We're Not Satisfied Until You Are

    We take pride in our work, carrying out installs as if they were our own property. If you're not satisfied with some of the work carried out, we're not either. We try, where possible, to make the system as unobtrusive to your office decor as possible; hiding any cabling, holes or system components along the way.

UK Wide Installation, Repairs & Maintenance - Contact Us Today

Contact Us

Here at T2K, we believe that there is no question too big or too small. Whatever your enquiry may be, from pre-sales, support and costs of products, we can help you every step of the way.

 

Please use our contact form to contact us. We aim to get back to you within 24h, although this will probably be quicker.

 

If you're a little bit form-shy, give us a call. Our friendly and helpful engineers or pre-sales team will do everything they can to make sure you get the help and support you need with every phone call you give us.

 

Call now on 0808 202 3200.