5 Steps To Your Meeting Makeover

How to use cloud services to meet up, save time and get more done If there is one thing almost everyone in business can agree on, it’s that meetings are a real pain. They take too much time and too little gets done. One recent survey showed nearly half of all employees think meetings are…

Read More

5 Reasons To Use Xarios Call Recording

1. Why Record Telephone Calls? Call recording is a ‘must have’ application for any organization. It enables quick and confident dispute resolution, as well as the option to review calls for training and mentoring purposes. Our solution is an easy to use, secure voice recording platform for SIP, ISDN & Analogue communications. It has a…

Read More

Common Telecoms Lingo Explained

At T2K we often get asked “what is VoIP?” or “how does it work?” Although the latter has already been answered in an article before, we will touch upon the former – along with other telecoms “acronyms” or “lingo”. What does VoIP stand for? VoIP, which stands for “Voice over Internet Protocol” sounds very technical,…

Read More

Which Mitel System Do I Have?

Here at T2K Voice & Data we often get asked to quote for many “bolt-on” products for existing phone systems. The issue we face is that often people do not know what telephone system they have – or where the main system is located in the building. This makes it very difficult to quote accurately…

Read More

An Easy Criteria For Choosing A New Office Phone System

It is easy to get lost in the jargon of technology with people espousing acronyms about features that may or may not make sense to you. So let’s try to narrow down your new phone system into some key areas: Cost We’ll start with what is one of your primary concerns – costs. Will this…

Read More

5 Points To Consider When Replacing A Phone System

5 points to consider when buying office phone system

It’s easy to simply go out and buy a like for like replacement for your phone system, but doing so would mean you are missing a golden opportunity to bring a range of powerful new capabilities into your business. Before you start looking at different phone system options, think carefully about what you need in…

Read More

3 Things Telecoms Sales People Say That Aren’t Always True

telecoms sales dont want you to know shush

Here are some things that the sales person on the other end of the phone doesn’t want you to know – but really, you should. What they don’t want you to know We feel that more than ever, there are some pretty misleading and sometimes slightly immoral sales pitches currently happening in the telecoms industry;…

Read More

Implementing A Voice Disaster Recovery Plan

implementing a voice desaster recovery plan t2k

The telephone is the lifeline for most small businesses; it pays to have a plan in place for when there are disruptions. After the 2014 winter storms, thousands of homes and businesses were left without a working phone. In some areas service was down for weeks, leaving local firms substantially out of pocket. Bad weather…

Read More

Moving To A New Business Phone System

Phone systems have been installed in offices of all different sizes for more than 40 years, providing a vital service to the business. Since then, telephone call handling has matured to become intertwined with the day-to-day process of running the business. Practices vary by country or region, and are predicated on a traditional office culture…

Read More