Mitel

Phone Fraud And How We Can Help Prevent It

phone fraud

Why You Should Care About Phone Fraud Phone fraud is becoming a real problem in the UK, costing businesses £953 million. It can result in bill shock and loss of service, which can be disruptive to your business operations. According to a survey commissioned by ITSPA which surveyed 1,000 businesses across the UK, 27% had…

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Why The ISDN Scaremongering Needs To Stop

Recently we’re finding that many companies are coming to us saying they have been told they NEED a cloud solution because BT are going to be cancelling their lines soon. From the sheer panic in their voice, you’d be excused if you thought BT were pulling the plug on ISDN tomorrow. We’ve heard this sales…

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When Is The Right Time To Update Your Business Phone System?

Right Time Change Phone System

It’s very easy to make a case for updating your organisation’s IT system. The latest operating systems will be faster and smarter. Updating your IT network will make it more efficient, while the latest software will bring new features. Moving forwards is usually the best direction, but often the business phone system is left overlooked.…

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Why Working From Home Is Easier Now Than Ever Before

Working from home voip phone

Why working from home is a proven method The amount of people working from home has risen to its highest since records began, with around 4.2 million working from home, accounting for about 14% of the entire workforce in the United Kingdom. The majority, around 63%, are self-employed, whilst the remaining are employed by a company…

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An Early Launch For Our New Knowledge Base

mitel support knowledge base

Last month I published a post saying that “The Telecoms Knowledge Base Open To All” was coming soon and that it would be ready mid-April. After lots of hard work, team contributions and filtering through common support queries, we’ve made good progress and are happy to announce that T2K’s knowledge base is now live ahead…

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Changing The Time And Date On Your Telephone System

Sometimes your systems time can be off or you may need to change it when the clocks go forwards/ backwards. Here is our guide to changing the date and time on the Mitel MiVoice Office 250, MiVoice Business and Siemens HiPath. If you require any help in changing your date and time, we would be…

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3 Reasons Why Businesses Are Switching To SIP

Today’s business climate calls for reliability, agility and flexibility. In order to deliver on these core goals, the tools companies need to communicate to their customers and the wider world must be future ready and fit for purpose. However, that is not always the case. Many companies are still relying on traditional Integrated Service Digital…

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