Mitel

5 Reasons To Use Xarios Call Recording

1. Why Record Telephone Calls? Call recording is a ‘must have’ application for any organization. It enables quick and confident dispute resolution, as well as the option to review calls for training and mentoring purposes. Our solution is an easy to use, secure voice recording platform for SIP, ISDN & Analogue communications. It has a…

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Which Mitel System Do I Have?

Here at T2K Voice & Data we often get asked to quote for many “bolt-on” products for existing phone systems. The issue we face is that often people do not know what telephone system they have – or where the main system is located in the building. This makes it very difficult to quote accurately…

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Phone Fraud And How We Can Help Prevent It

phone fraud

Why You Should Care About Phone Fraud Phone fraud is becoming a real problem in the UK, costing businesses £953 million. It can result in bill shock and loss of service, which can be disruptive to your business operations. According to a survey commissioned by ITSPA which surveyed 1,000 businesses across the UK, 27% had…

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Why The ISDN Scaremongering Needs To Stop

Recently we’re finding that many companies are coming to us saying they have been told they NEED a cloud solution because BT are going to be cancelling their lines soon. From the sheer panic in their voice, you’d be excused if you thought BT were pulling the plug on ISDN tomorrow. We’ve heard this sales…

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When Is The Right Time To Update Your Business Phone System?

Right Time Change Phone System

It’s very easy to make a case for updating your organisation’s IT system. The latest operating systems will be faster and smarter. Updating your IT network will make it more efficient, while the latest software will bring new features. Moving forwards is usually the best direction, but often the business phone system is left overlooked.…

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Why Working From Home Is Easier Now Than Ever Before

Working from home voip phone

Why working from home is a proven method The amount of people working from home has risen to its highest since records began, with around 4.2 million working from home, accounting for about 14% of the entire workforce in the United Kingdom. The majority, around 63%, are self-employed, whilst the remaining are employed by a company…

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An Early Launch For Our New Knowledge Base

mitel support knowledge base

Last month I published a post saying that “The Telecoms Knowledge Base Open To All” was coming soon and that it would be ready mid-April. After lots of hard work, team contributions and filtering through common support queries, we’ve made good progress and are happy to announce that T2K’s knowledge base is now live ahead…

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