Mitel Call Reporting

With MiVoice Office Call Reporter, your small business has immediate access to a comprehensive and easy-to-use call reporting and management application for the MiVoice Office 250 as part of the MiVoice Office Application Suite.

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All Reports In One Place

Employees no longer need to flip between multiple applications to analyze call logs or reports. Instead they can view them all in a web-based interface accessible from any browser on Windows, Mac or tablet.

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Never Miss A Call Again

Break the cycle of lost customer calls. Easily identify inbound calls which weren’t answered to ensure that you always deliver the customer service levels expected.

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Fully Analyse Call Traffic

Quickly and efficiently analyse all call performance and agent activity to ensure you’re putting your best foot forward in every customer interaction.

Why Use Mitel Call Reporter?

In its simplest form, the system provides access to Call Lists which document each call made and its route through the telephone system including internal calls and transferred call segments.

When full Call Reporting is licensed, can traffic can be analysed in multiple ways which when combined with the type of data stored on each call and the advanced filtering options available, make for a truly powerful call analysis solution.

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What Does It Do?

MiVoice Office Call Reporter brings a range of call performance and management reports to the MiVoice Office Application Suite.

It provides access to all the historical call data stored within the system which can be used to deliver complete visibility of how the telephone system is used and how users are performing.

Everything you need to know

Have Any Questions?

Ikon Group
3 months ago
We approached Lindsey at T2K to quote for a new office VoIP system, she was super helpful and arranged for a Director to visit us...
Gillingham Travel
6 months ago
Gillingham travel ltd Raj“We moved over to T2K’s hosted system a few months ago and I can honestly say they have been brilliant. From my initial...

Why use T2K for Your Telecoms?

T2K has a great deal of experience in installing and maintaining telephone systems across the UK since 1991.

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Best Price Guaranteed

With fewer overheads, T2K can guarantee outstanding prices at all times. Our pricing is also completely transparent; no hidden fees, and our costs don't change.

Fully Acreddited Engineers

T2K Engineers are all fully qualified and have the relevant accreditations to handle all support and installation.

Over 25 Years In Telecoms

With almost three decades of providing, installing and supporting telecoms equipment to companies across the UK, T2K have built a wealth of expertise.