MiVoice Office Call Recorder - SBE (Small Business Edition)

MiVoice Office Call Recorder - Small Business Edition brings all the functionality of mainstream call recording in a scale to suit the small business. It can record up to 8 concurrent calls and provides easy to use search and retrieval options.

The solution is part of the MiVoice Office Application Suite and can be added to existing implementations with a license upgrade. No additional hardware required.

Web-Based Search

The solution provides an intuitive web based interface for the searching and playback of recordings. Coupled with the extensive call information stored (Agent Ids, Hunt Groups etc.), calls are quick and easy to find.

PCI Compliance

Where credit card details or other sensitive information is being taken over the phone the system can mute recordings at the appropriate
time to not store sensitive information.

No Additional Hardware

No additional hardware is required for the Mitel MiVoice Office SBE call recorder. A simple license upgrade is enough to get you recording calls straight away.

Why Use MiVoice Office SBE Call Recorder

Call recording is increasingly seen as a ‘must have’ application for small business. It enables quick and confident dispute resolution, as well as the option to review calls for training and mentoring purposes.

Businesses in certain industries are required by their governing body to record all calls for compliance purposes. For those companies taking credit card payments over the phone, the call recorder provides a method of muting recordings so that sensitive information is not stored.

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Secure & PCI Compliant

Each recording solution employs an advanced set of security profiles and policies that can easily be used to manage and maintain access levels for users of the system. In addition, all calls are encrypted with AES 256 encryption so that they are tamper proof and can be used as legal evidence.

Where credit card details or other sensitive information is being taken over the phone the system can mute recordings at the appropriate time so that sensitive information is not stored by the call recording solution.

Info & Enquire

Ikon Group
3 months ago
We approached Lindsey at T2K to quote for a new office VoIP system, she was super helpful and arranged for a Director to visit us...
Gillingham Travel
6 months ago
Gillingham travel ltd Raj “We moved over to T2K’s hosted system a few months ago and I can honestly say they have been brilliant. From my initial...
Lorraine Quy
3 months ago
Worked with the Team during an Office move. Very helpful friendly and professional. Couldn't do enough to assist with our constant questions around the system,...

Why use T2K for Your Telecoms?

T2K has a great deal of experience in installing and maintaining telephone systems across the UK since 1991.

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Best Price Guaranteed

With fewer overheads, T2K can guarantee outstanding prices at all times. Our pricing is also completely transparent; no hidden fees, and our costs don't change.

Fully Acreddited Engineers

T2K Engineers are all fully qualified and have the relevant accreditations to handle all support and installation.

Over 25 Years In Telecoms

With almost three decades of providing, installing and supporting telecoms equipment to companies across the UK, T2K have built a wealth of expertise.