Computer Integration For Business Telephone Systems

Computer integration is essential for many businesses that make and receive calls, regardless of the size.

Computer integration thrives in fast paced environments and allows the user to do many things such as: click to dial, collaborate easier with team members, pull client data records when they call and much more.

T2K Computer Integration Options

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Mitel Phone Manager

Mitel Phone Manager makes day-to-day office communications simple by giving users complete control over their telephone.  Not only will this reduce the need for training but also delivers business productivity and customer service enhancements.

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Xarios Campaign Manager

Most businesses have some members of the team who make outbound calls - Contract renewal, appointment confirmation, debt collection, post-sale follow up, regular customer contact or simply telemarketing. Xarios campaign manager helps you view success or areas of improvements within these areas and campaigns.

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Mitel MiCollab

Mitel MiCollab provides a single access point for all your business communication and collaboration needs. It gives you unprecedented control over your communications and allows real-time access to everyone in the organisation regardless of location, with rich presence information that makes every phone call or instant message (IM) count

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EMIS Integration

Emis Health saves time for medical practices by allowing the admin or call-taker to view screen pops as a patient calls into the practice with the patients records.

Mitel Phone Manager

Mitel Phone Manager makes day-to-day office communications simple by giving users complete control over their telephone.  Not only will this reduce the need for training but also delivers business productivity and customer service enhancements.

Mitel Phone Manager provides presence information for all users and makes transferring calls around the business as simple as possible. Instant Messaging between work colleagues is a key tool for day to day communications and the out of box integration to Microsoft Outlook, provides users with screen popping and easy dialing of contacts, either through the system directory or access to system speed dials.

Mitel MiCollab

Mitel MiCollab provides a single access point for all your business communication and collaboration needs. It gives you unprecedented control over your communications and allows real time access to everyone in the organisation regardless of location, with rich presence information that makes every phone call or instant message (IM) count.

Using MiCollab Client’s simple interface, you are able to quickly setup and modify how your calls are routed with Dynamic Status, including any preferential treatment for certain callers. You can use your mobile phone, residential set, or any phone to make and receive calls as if you were at your desk, so you are always within reach.

Xarios Campaign Manager

Make life easier for your outbound team! Campaign Manager lets you create a list of people you want to call and automatically makes those calls, leaving your team to do what they are best at… Talking to customers!

Most businesses have some members of the team who make outbound calls – contact renewal, appointment confirmation, debt collection, post-sale follow up, regular customer contact or simply tele-canvassing or telemarketing.

But how efficient or effective is this activity? With Xarios Campaign Manager you can find out all of the details of what is working, and what areas may need improvements.

EMIS Health Integration

The EMIS Health integration for both Mitel and hosted telephone systems allows medical practices to be more efficient within the business by saving time and records calls.

EMIS Health saves time for medical practices by allowing the admin or call-taker to view screen pops as a patient calls into the practice with the patients records.

Ikon Group
3 months ago
We approached Lindsey at T2K to quote for a new office VoIP system, she was super helpful and arranged for a Director to visit us...
Gillingham Travel
6 months ago
Gillingham travel ltd Raj“We moved over to T2K’s hosted system a few months ago and I can honestly say they have been brilliant. From my initial...
Lorraine Quy
3 months ago
Worked with the Team during an Office move. Very helpful friendly and professional. Couldn't do enough to assist with our constant questions around the system,...

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