News & Blogs

Keep up to date on Telecoms, Connectivity & What's Happening In The Office.

Common Telecoms Lingo Explained

At T2K we often get asked “what is VoIP?” or “how does it work?” Although the latter has already been answered in an article before, we will touch upon the former – along with other telecoms “acronyms” or “lingo”. What does VoIP stand for? VoIP, which stands for “Voice over Internet Protocol” sounds very technical,…

Which Mitel System Do I Have?

Here at T2K Voice & Data we often get asked to quote for many “bolt-on” products for existing phone systems. The issue we face is that often people do not know what telephone system they have – or where the main system is located in the building. This makes it very difficult to quote accurately…

What To Look For In a Data Service Provider

No business is immune to the influences of technology. From the latest start-up to Britain’s oldest business – all organisations are constantly changing the way they operate in order to remain relevant to today’s consumers. This means embracing digital processes and modern forms of communication. It’s a move that’s been driven by consumer wants and…

5 Improvements Ultra-Fast Internet Can Make To Your Business

The full-fibre revolution The way we do business is changing. We’re becoming ever more reliant on the internet and exploring a new generation of applications and cloud services. But businesses are being held back. Our outdated digital infrastructure is unable to cope with the volume of data we are producing – leading to dropouts and…

An Easy Criteria For Choosing A New Office Phone System

It is easy to get lost in the jargon of technology with people espousing acronyms about features that may or may not make sense to you. So let’s try to narrow down your new phone system into some key areas: Cost We’ll start with what is one of your primary concerns – costs. Will this…

5 points to consider when buying office phone system

5 Points To Consider When Replacing A Phone System

It’s easy to simply go out and buy a like for like replacement for your phone system, but doing so would mean you are missing a golden opportunity to bring a range of powerful new capabilities into your business. Before you start looking at different phone system options, think carefully about what you need in…

telecoms sales dont want you to know shush

3 Things Telecoms Sales People Say That Aren’t Always True

Here are some things that the sales person on the other end of the phone doesn’t want you to know – but really, you should. What they don’t want you to know We feel that more than ever, there are some pretty misleading and sometimes slightly immoral sales pitches currently happening in the telecoms industry;…

Mitel application suite wallboard

Mitel’s New Call Reporting Software And How It Can Benefit Your Business

With the help of Xarios Technologies, Mitel have released a new product – the MiVoice Office Application Suite. The MiVoice Office Application Suite will allow the reporting package to integrate with their Recorder and Phone Manager applications. Not only do you have the option to show real-time statistics regarding what’s happening on your phone system…

implementing a voice desaster recovery plan t2k

Implementing A Voice Disaster Recovery Plan

The telephone is the lifeline for most small businesses; it pays to have a plan in place for when there are disruptions. After the 2014 winter storms, thousands of homes and businesses were left without a working phone. In some areas service was down for weeks, leaving local firms substantially out of pocket. Bad weather…

Moving To A New Business Phone System

Phone systems have been installed in offices of all different sizes for more than 40 years, providing a vital service to the business. Since then, telephone call handling has matured to become intertwined with the day-to-day process of running the business. Practices vary by country or region, and are predicated on a traditional office culture…