How to Pull or Retrieve a call using the Gamma Horizon iOS softphone app

This short guide will explain how to pull or retrieve a call using the Gamma Horizon iOS softphone app.

Key:

Call button:

call button

The dial pad allows you to enter a telephone number to be dialled. To dial out, enter the number and tap the [Call button].

dial pad

Pull or retrieve call  

Key:

More Icon:

more icon

Located on the bottom right of the dial pad screen, tapping the [More icon] will give two options: pull call or retrieve the call.  

Pull call

Take over a live call from another device,  

Retrieve call

Retrieve a parked call   

pull/ retrieve call